Terms and Conditions

1.0   “We” refers to ituglobalfx.com.ng (a website owned by ItuGlobal) and “You” refers to anyone using the services of ItuGlobal
 
1.1   We are not a financial institution and we are not a subsidiary of any e-payment system that we deal in.
 
1.2   We are an Independent E-currency Exchange Service Provider.
 
1.3   We offer our services only to Nigerians resident in Nigeria or abroad.

1.4   Our service is available to verified customers only. Please contact us before doing any business with us. Any deposit made to our bank account without following due process as contained may not be treated. We may not refund, Please be informed!
 
1.5   All transactions are made through our bank account and it will be given to customers who want to do business with us only. Please note that we neither accept nor give cash payment at our office; no matter how small. All payment is processed electronically. 
                                                                       
1.6   For obvious security reasons, we do not provide our E-currency account number on this website. Customer willing to spend her/his E-currency to us is required to contact us to get it.
 
1.7   You are responsible for supplying your correct E-currency account number. In the event that your fund is sent to a wrong account because you supplied a wrong account number, we will not be liable for any loss you may incur.
 
1.8   You will not use our services for money laundering or fraud activities.
 
1.9   We will keep records of all transactions and we will make them available to relevant authorities when necessary.
 
2.0   We respect the privacy of our clients and will not share your information with anybody.
 
2.1   All transactions should be concluded within 0 - 48 hours. If there is any delay in your account funding or withdrawal, you will get in touch with our support department on the contact information listed on our contact page.
 
2.2   In the case you are spending your E-currency to us. We pay into your bank account the equivalent amount of the E-currency we receive in our account. The reduction in the amount paid into your bank account is due to the receiving fee the payment processor charges on all transactions. 
                
2.3   We pay you the exact amount of the E-currency we receive in our E-currency account. Please note this, you are the one to bear the receiving fund fee at a particular time you make to spend us.
 
2.4   In the event that your withdrawal was suspended, returned and/or cancelled by the money processor for any reason. You are bound to make a full refund of any cash received from us.
 
2.5   E-currency funding is final. You cannot request a refund of your money once your e-currency account has been funded.
                                                         
2.6   Bank Account funding is final. You cannot request a refund of your E-currency once your Bank account has been deposited otherwise you will need to place a buying order to the company again.
 
2.7   We reserve the right to change the price of any of our products buy posting the information on our website. Note that a mail may not be sent to a customer for any changes in the price.
 
2.8   We reserve the right to amend these terms and conditions at any time.
 
2.9   By using any of our services, you agree to be bound by these terms as stated here.